Privacy Policy

1. Who we are

Kingsley Nutrition Ltd ("Kingsley Nutrition", "we", "us", "our") is the data controller responsible for your personal data. We are registered in England and Wales.

Registered address: 14 Portman Square, London, W1H 6LJ, United Kingdom
Company No. / VAT: 13485729
Email: info@cleanserypurgeei.world
Telephone: +44 20 7935 6241

This privacy policy explains how we collect, use, store and share personal data in connection with our website at cleanserypurgeei.world and our food supplement products. It applies to all visitors, customers and contacts.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data we collect

2.1 Data you provide directly

• Order data: full name, telephone number, delivery address, order details (product, quantity, price), UTM/tracking parameters passed via the order form.
• Contact form data: name, email address, telephone number (optional), subject and message content.
• Consent records: the date, time and nature of consent given (e.g. order consent checkbox, cookie preference choices).

2.2 Data collected automatically

• Log data: IP address, browser type and version, operating system, referrer URL, pages visited, time and date of visit, time spent on pages.
• Cookie and tracking data: see Section 5 and our Cookie Policy.
• Device data: device type, screen resolution, language settings.

2.3 Data from third parties

Where you arrive at our website via an advertising platform (e.g. Google Ads), we may receive aggregated campaign performance data from that platform. We do not receive individually identifiable data from third-party platforms without your consent.

3. How we use your data

Purpose	Data used	Legal basis
Processing and fulfilling your order (cash on delivery)	Name, telephone, address, order details	Contract (Art. 6(1)(b) UK GDPR)
Responding to contact form enquiries	Name, email, message	Legitimate interests / Contract
Sending order confirmation and delivery updates	Name, telephone, order details	Contract
Processing returns and refunds	Name, address, order details	Legal obligation / Contract
Fraud prevention and security	IP address, order data, honeypot field	Legitimate interests
Website analytics (with consent)	Cookie data, log data	Consent (Art. 6(1)(a))
Advertising measurement (with consent)	Cookie data, UTM parameters	Consent
Legal compliance and record-keeping	Order data, consent records	Legal obligation (Art. 6(1)(c))

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

4. Legal basis for processing

We rely on the following legal bases under UK GDPR Art. 6:

• Contract (Art. 6(1)(b)): processing necessary to perform a contract with you or to take steps at your request before entering a contract (order fulfilment, returns).
• Legitimate interests (Art. 6(1)(f)): fraud prevention, website security, responding to enquiries. We have assessed these interests against your rights and they do not override your fundamental freedoms.
• Legal obligation (Art. 6(1)(c)): compliance with accounting, tax and consumer protection law.
• Consent (Art. 6(1)(a)): analytics and advertising cookies. You may withdraw consent at any time via our cookie banner or by contacting us. Withdrawal does not affect the lawfulness of processing before withdrawal.

5. Cookies and tracking

We use cookies and similar technologies on our website. We implement Google Consent Mode v2 - all advertising and analytics cookies are set to denied by default until you actively accept them via our cookie banner. Strictly necessary cookies (functionality and security) are always active.

For full details of the cookies we use, their purposes and how to manage them, see our Cookie Policy.

6. Sharing your data

We do not sell your personal data. We share data only in the following circumstances:

• Delivery and fulfilment partners: your name, address and telephone number are shared with our logistics partner solely for order delivery.
• Payment processing: for cash-on-delivery orders, no payment data is transmitted through our website.
• Analytics providers: where you have consented, anonymised/aggregated data is shared with Google Analytics.
• Advertising platforms: where you have consented, conversion data may be shared with Google Ads.
• Web hosting: our hosting provider processes server log data on our behalf under a data processing agreement.
• Legal requirements: we may disclose data where required by law, court order or regulatory authority.

All third-party processors are bound by data processing agreements consistent with UK GDPR requirements.

7. Retention periods

Data category	Retention period	Reason
Order records	7 years from order date	HMRC accounting requirements
Contact enquiry records	2 years from last contact	Legitimate interests (follow-up, legal disputes)
Consent records	3 years	Legal compliance evidence
Server log data	90 days	Security monitoring
Analytics cookie data	Up to 26 months (Google Analytics default)	Consent-based analytics

After the applicable retention period, data is securely deleted or irreversibly anonymised.

8. Your rights

Under UK GDPR, you have the following rights. To exercise any of them, contact us at info@cleanserypurgeei.world. We will respond within one calendar month (extendable by two further months for complex requests).

• Right of access (Art. 15): obtain a copy of the personal data we hold about you.
• Right to rectification (Art. 16): have inaccurate data corrected or incomplete data completed.
• Right to erasure (Art. 17): request deletion of your data where we no longer have a lawful basis to retain it.
• Right to restriction (Art. 18): restrict processing while a dispute is resolved.
• Right to data portability (Art. 20): receive data you provided on a consent or contract basis in a structured, machine-readable format.
• Right to object (Art. 21): object to processing based on legitimate interests. We will stop unless we can demonstrate compelling legitimate grounds.
• Right to withdraw consent: withdraw consent for analytics/advertising cookies at any time without affecting prior lawful processing.
• Rights related to automated decision-making (Art. 22): we do not carry out solely automated decision-making with legal or significant effects.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) - the UK supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113 · Web: ico.org.uk

We would, however, appreciate the opportunity to address your concerns before you approach the ICO - please contact us first.

9. International transfers

Our primary data processing is conducted within the United Kingdom. Where data is transferred to countries outside the UK (for example, to Google's servers), we ensure that appropriate safeguards are in place, including Standard Contractual Clauses (UK SCCs) or adequacy decisions recognised under UK law, as applicable.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These include:

• HTTPS encryption across all website pages
• Restricted access to personal data on a need-to-know basis
• Honeypot and spam-prevention measures on our web forms
• Regular review of data processing practices

No transmission over the internet is entirely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours and, where required, inform affected individuals without undue delay.

11. Children

Our website and products are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

12. Changes to this policy

We may update this privacy policy from time to time to reflect changes in law, technology or our practices. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. For material changes affecting your rights, we will take reasonable steps to inform you directly.

13. Contact & complaints

For any privacy-related queries, to exercise your rights, or to raise a concern:

Kingsley Nutrition Ltd
14 Portman Square, London, W1H 6LJ
Email: info@cleanserypurgeei.world
Tel: +44 20 7935 6241

If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.